Q. What products & services do you offer?

To see our complete range of beauty products, visit our products section.

To see our complete range of beauty services, visit our services section.


Q. When Should I arrive?

Please arrive 5 minutes prior to your appointment.

If you are having your nails done, you can remove polish and wash your hands.


Q. What if I’m running late for my appointment?

Please phone us, as we may have to alter or reschedule.

Planning ahead and arriving on time means you will experience the full pleasures of your service without limiting your treatment.


Q. What if I need to cancel my appointment?

Out of consideration for other clients, a minimum of 24 hours notice is required to reschedule or cancel any appointment, otherwise a cancellation fee may apply. (50% of the treatment price)


Q. What if I’m overdue for my nails to be refilled?

We recommend you have your refill between two and four weeks, depending on the size of your nail bed, the length of nails and rate of growth. When more product and work is required, there is an extra fee charged. ($5.00 per each week overdue)


Q. What do I do if I have broken nails?

Make an appointment and we can replace them for you.

If you already have an appointment for a refill, please inform us, well in advance, the amount of nails we have to replace, as we may need to allow extra time.

With a refill, you always have one broken nail replaced for free.

Every nail after that is an added cost of $4.50 per nail.


Q. Does Fine Lines offer gift vouchers?

Yes, gift vouchers are available.


Q. Does Fine Lines offer packages?

Yes we do.


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